Delivery & Pickup
So you've decided to rent. Great! Now it's time to decide if you'd like to pick up your rental yourself or have it delivered.
As this is a small, family-run business, we're not available typical 9-5 business hours, which we hope will actually suit you better!
Monday to Friday: Usually any time from 7pm until 10:00pm, though we can make arrangements for as early as 5:30pm upon request. We do try to encourage Thursday pickups to free up Fridays for fun; the extra day is free!
Saturday: Upon request. We try to limit pickups on Saturdays in order to enjoy some family time, but arrangements can be made.
Sunday: Usually from noon until 8:00pm for returns.
That said, if you have a special request, please don't hesitate to ask. If you need to pickup during the work week, we can place your rental in a secure spot for you to drop by and load it yourself.
Our driver can typically deliver any day of the week or weekend. Delivery/pickup windows are usually 60 minutes, and we do our best to respect your time.
Round trip (delivery and retrieval included) is:
$100.00 - Greater Ottawa/Gatineau area including Kanata, Barrhaven, Stittsville, Glouchester, Orleans, Cantley, Chelsea, Manotick.
$140.00 - Extended area including Carp, Cumberland, Rockland, Greely, Merrickville, Masson-Angers
Some clients are surprised by the $100 cost of delivery. The reality is that we are making two deliveries (pick-up and retrieval) at $50 each direction with a large vehicle and paid contractor. That's generally what you'll pay any company (think of buying a couch) to deliver to your home. Some large companies can afford to absorb the cost of delivery in their bottom line. They will, however, usually only give you a general delivery window of half a day or all day, meaning you're stuck waiting. Our delivery window is 60 minutes. You tell us when you need it there, and that's when it will arrive. This also means that you can have a same-day delivery and pickup.